Optimum Equipment Return
Learn about the payment, cancellation and early termination policies for optimum services and equipment. Find out how to avoid late fees, collection charges and other fees for optimum services and equipment. Follow these 4 easy steps for returning all other equipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. I returned the equipment in person at an optimum store, got a receipt, and was charged for the equipment 4 days later.
Here you can find the nearest optimum drop off center to return your equipment. What items can i drop off? Make sure to return all equipment issued by optimum to avoid any fees. If your device was received damaged or defective, you can exchange it for a new amplify at an optimum store within 14 days of the purchase or delivery date (if purchased online). Please be sure to factory reset your device to delete any stored information before bringing it to a store. Optimum offers internet, mobile and tv services in over 100 local stores. You can make an appointment, explore products, and get live support or shop with a specialist. There are two convenient ways to return our equipment.
